Q:

Are there tips for communicating effectively whilst working remotely?

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Liam Patell
University of Oxford
14 May 2020

A: SenseCheck

  • 3 Yes
  • 0 Unclear
  • 0 No
SenseCheck complexity

Newest Answer Oldest Answer

  • 19 May 2020
  • Yes

    Simple

    It is important to utilise the available technology to your advantage when you are working remotely, and there is a variety of software, often free, that is able to facilitate effective communication. The use of video call through a platform such as Teams or Zoom rather than plain messaging is recommended, as research shows that nonverbal communication, including body language and tone of voice, can be just as important as the actual words spoken when delivering a message. It is also beneficial to continue to read company newsletters and internal communication, such that a sense of normality is upheld.
    https://www.forbes.com/sites/forbescommunica…

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    Alex Westenberger
    The Senate

  • Comment

  • 18 May 2020
  • Yes

    Simple

    I talked about effective remote communication, especially within teams, in my last blog. As well as getting the technology right you need to make sure you connect with the other person in the way they prefer to communicate. https://theleadershipsphere.com.au/blog/2020…

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    Andrew Bean
    The Leadership Sphere

  • Comment

  • 14 May 2020
  • Yes

    Simple

    Especially in regards to conducting yourself during video calls, there are a number of tips that you can implement in order to communicate well and maintain relationships while working remotely.

    It is important to use your camera well during a video call: failing to do so can decrease engagement, make you appear disinterested, and constitute poor non-verbal communication. Eye contact happens through the camera lens, not the screen—a tip to ensure that you do so can be to put a note or reminder behind or near your lens. Looking down, checking emails, or gazing away from the lens can cause disengagement and may even be insulting.

    Take care of your facial expressions and gestures just as if you were having a face-to-face conversation. Doing so makes your communication more interesting, and your changing facial expressions show engagement when others are speaking.

    Consider your sound and lighting conditions. Optimal lighting conditions are soft, natural light—avoid backlighting. Make sure you can be heard by everyone before important conversation begins, and if possible use a headset/microphone instead of a built-in system. Anticipate interruptions and attempt to minimize them in order to ensure that communication goes smoothly and professionally.

    All of these steps contribute to helping virtual conversations approach the intimacy and engagement of face-to-face ones, and will aid clear, effective communication.

    https://www.law.com/2020/03/27/how-to-practi…

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    Rachel Amos
    The Senate

  • Comment